Record Retrieval
Expedited Legal Record Retrieval with Dedicated, Nationwide Service
U.S. Legal Support retrieves more records than any other organization. Our record retrieval team obtains 27,000,000+ pages of records each year for law firms, insurance offices and more. That’s over 400,000 requests each year (or one every twenty seconds, every single business day!). Each request is fulfilled by an elite team working in strategically placed hubs, in every time zone, nationwide.
The U.S. Legal Support Record Retrieval team is uniquely focused on just one goal — we work hard to ensure our clients have the records they need, when they need them. Whether digital or hard copy, we offer record retrieval, analysis, and organization for all legal matters. Our team has have an unmatched, robust, digital infrastructure and one of the fastest servicing teams in the nation:
- Nationwide service and full access to our network of over 1,100,000 provider relationships
- Retrieval of paper and/or digital records
- SOC 2 Type 2 and HIPAA compliant retrieval process
- Support from a dedicated Record Retrieval Client Services Team
- Access for multiple team members to the SOC 2 Type 2 Client Portal for secure ordering, delivery, review, collaboration, and download
- X-ray retrieval and handling
- Download unlimited copies of each digital record (at no additional charge)
Security & Compliance
Our Record Retrieval team’s capabilities are augmented by a special force multiplier: technology that comes backed by industry leading security. Beginning with our Client Portal for access to digitized records, ordering, records management, and invoicing, our industry-leading professional expertise is extended by a technical infrastructure and record retrieval process with security that’s second to none.
This includes capabilities like a customized follow-up system for pursuing records and a record retrieval expediting system that’s integrated with our court reporting portal and is fully HIPAA compliant and meets SOC 2 Type 2 security compliance. Our technology and security make the best even better.
