Medical Record Retrieval for Insurance Companies

Now more than ever, it’s crucial for businesses to save time, money, and resources. U.S. Legal Support retrieves records and has the ability to deliver them right to your claims system, so you can significantly cut down on administrative costs.

Medical record retrieval for insurance carriers

U.S. Legal Support proudly retrieves and delivers 27,000,000 pages annually. We offer fast, precise, and innovative medical record retrieval for insurance companies and beyond, with established relationships across multiple industries including health and life insurance. Between our team of experienced professionals and cutting-edge technology, we regularly retrieve numerous kinds of patient records—from health histories to billing statements, treatment chronologies, and complex claims forms. Not only will we deliver these records to your business in a timely manner, but we’ll also run custom analyses upon request.

When you choose our medical record retrieval services, you can:

  • Rest easy knowing a dedicated team is working on each record request your business makes
  • Reduce liability concerns by working with a verified HIPAA-compliant medical record retrieval for insurance company partner
  • Protect your clients’ data with end-to-end encryption and state-of-the-art cybersecurity protocols 
  • Receive requested records with service retrieval hubs across the nation and expediting teams working in every time zone

Secure Records Transfer

Our cybersecurity practices are designed to reduce risk for insurance companies and keep patients and their confidential information safe. Starting at our Network and Security Operations Center, all the way through end-to-end encrypted channels, and landing safely in your hands, each bill, statement, X-ray, and chart is protected by a variety of procedures under the NIST Cybersecurity Framework. A third-party auditor has verified that our policies are 100% SOC 2 Type 2 and HIPAA compliant.

Special Assistance for Analysis and Organization

One of the most critical elements in assessing the risks of a potential client is to understand his or her health history. Upon request, U.S. Legal Support is able to provide a number of additional analytical services to insurance companies. We can review patient demographics, verifying basic information like name and date of birth. We can provide various summaries, from billing, previous insurance payments, and write-off amounts to symptom and treatment summaries as verified by a nurse or physician. We also offer various options for ease of review on our client’s end, like indexing and hyperlinking. Even something as simple as organizing requested patient records in chronological order can save your employees significant time during application processing. 

It can also be important to know if a potential client has a legal record in association with his or her medical documents. Through our medical record retrieval process, we can provide summaries of deposition transcripts in a narrative format.

U.S. Legal Support also offers medical records retrieval for law firms. To learn more about how we can support your business, contact us today.