
As a leading provider of litigation support services, U.S. Legal Support keeps a close watch on legal industry trends and needs. Each year, we conduct an in-depth litigation trends survey to collect and analyze data that helps us understand your challenges, including data privacy and cybersecurity. This year, more than 2,000 legal professionals and leaders from single-market, regional, and AmLaw firms and, to a lesser extent, Fortune 1000 organizations, participated.
We found that data privacy continues to dominate litigation support priorities, as firms navigate increased cybersecurity threats, complex regulatory landscapes, and the rise of AI-driven legal technology. Our 2025 survey results highlight how firms are striking a balance between compliance and efficiency as they prepare for a more connected, AI-integrated future.
Below, we outline the leading data privacy and cybersecurity trends shaping litigation support for 2026, highlighting how firms’ priorities have evolved from previous years and what these shifts reveal about the industry’s direction.
This year, we had a total of 2,011 respondents, of which 71.51% were from single-market or regional law firms and 17.3% were from Am Law 100 firms. In addition, 4.08% of respondents were from Fortune 1000 organizations (the remaining 7.11% indicated “other”).
The majority of legal professionals identified their role as:
The respondents also work in a diverse array of practice areas, with most specializing in:
In addition to these practice areas, we also heard from legal professionals specializing in real estate, product liability, class actions, intellectual property disputes, environmental law, securities fraud, and other niche areas.
We don’t see significant changes year-over-year between our 2024 and 2025 surveys—data privacy remains a top-of-mind priority when selecting vendors.
Respondents continued to emphasize the importance of vendors providing proof of their data privacy protocols through documentation and independent audits.
As AI and cloud-based collaboration tools expand, firms will continue to demand documented privacy policies and certified compliance. Expect a new focus on AI data governance as vendors incorporate automation into their workflows.
In 2026, data privacy will no longer be a differentiator; it will be the baseline. Vendors will need to demonstrate privacy by design and provide proactive compliance verification to stay competitive.
We recommend vetting current and potential vendors for protocols like:
While some features of litigation support vendors may be difficult to compare objectively, identifying specific markers and protocols is imperative when it comes to cybersecurity.
Our survey revealed that 21% of firms experienced a cyberattack within the past year, consistent with the 2024 findings. Our findings are also consistent with other 2025 surveys. For instance, Law.com reports that one in five U.S. law firms experienced a cyberattack in the past year, and nearly 10% lost or suffered data exposure.1
And it’s not just about ransom demands or other monetary goals—firms representing high-level political figures have been targeted recently by “China-nexus threat clusters” to access data “related to U.S. national security and international trade.”2
As to cybersecurity practices:
Cyberattacks are expected to become more sophisticated, targeting litigation data. Firms will likely move toward continuous monitoring and cybersecurity expansion to strengthen resilience.
2026 will mark a shift from reactive security measures to proactive risk management, integrating cybersecurity as an ongoing operational process.
Firms are increasingly identifying vendor reduction as a method to lower risk and improve performance.
We found that 54% of firms use a limited number of vendors in order to:
Expect more firms to centralize litigation support partnerships, prioritizing single-vendor ecosystems that streamline compliance reporting and ensure unified data protection protocols.
Vendor consolidation is evolving from a cost-control measure into a privacy strategy, reducing the number of data transfer points and enhancing visibility into data security.
The integration of AI tools has the potential to introduce more or different threats in regards to protecting your data. We asked firms about the safeguards they’re establishing to govern privacy and overcome bias in the AI era.
Just over a third of firms (35%) report having conducted AI training for their teams.
Among firms citing specific AI safeguards currently in place:
On addressing AI bias/fairness, respondents most often cite:
Notably, the share stating they aren’t using AI decreased year over year (from 49.13% in 2024 to 36.88% in 2025 for the safeguards question), signaling a gradual increase in governance uptake alongside adoption.
Expect firms to formalize AI governance frameworks (clear usage policies, approved tool lists, disclosure practices) and expand role‑based training beyond pilots as AI becomes embedded in discovery, records workflows, and trial prep.
Privacy and AI governance are converging. In 2026, clients will expect documented AI policies, trained teams, and auditable guardrails, not just general assurances.
Once your firm has a handle on how AI will affect your internal landscape, there are two major external audiences to consider—regulatory agencies and clients. What will your clients want to know about your firm’s relationship to AI and generative AI?
Our survey provided detailed insights into client communications, encompassing demand, expectations, sentiment, and current practices.
Keep an eye on state guidelines and professional association opinions as the use of AI and generative AI continues to grow. For instance, the ABA Standing Committee on Ethics & Professional Responsibility issued Formal Opinion 512, Generative Artificial Intelligence Tools, in July 2024, but such guidance is likely to grow and shift as AI tech continues to develop and be integrated in the legal industry.3
Expect OCG updates and engagement‑letter clauses that require:
Firms that standardize disclosures and map their data flows will be better positioned for client audits and evolving state privacy rules.
Regulatory alignment is becoming client‑visible. In 2026, firms will need two playbooks: one for privacy standards in practice (HIPAA/SOC 2/GDPR/BIPA) and one for transparent AI disclosures that clients can understand and trust.
The 2025 data confirms that data privacy remains the foundation of litigation support operations. In 2026, the focus will shift toward proactive cybersecurity management, AI governance, and vendor consolidation to create secure, compliant, and transparent ecosystems.
U.S. Legal Support’s industry-leading services are built to meet these evolving privacy and security standards. By integrating robust compliance frameworks and secure technology solutions, we empower legal teams to protect sensitive data while maintaining efficiency and confidence in 2026 and beyond.
We offer court reporting, realtime transcription, interpreting, records retrieval, organization and analysis, process serving, AI-powered medical records summarization, litigation consulting, and trial support, including voir dire and jury research and consulting, mock trials, witness preparation, trial graphics, demonstratives, animations, and trial presentation and technology services.
Contact us today to discuss how we can help with your litigation support needs.
Sources:
- Law.com. One in 5 US Law Firms Hit by Cyberattacks in the Past 12 Months, Study Finds. https://www.law.com/international-edition/2025/07/01/one-in-5-us-law-firms-hit-by-cyberattacks-in-the-past-12-months-study-finds/
- The Record. Major US law firm says hackers broke into attorneys’ emails accounts. https://therecord.media/us-law-firm-hackers-breached-email
- American Bar Association. ABA Ethics Opinion on Generative AI Offers Useful Framework. https://www.americanbar.org/groups/business_law/resources/business-law-today/2024-october/aba-ethics-opinion-generative-ai-offers-useful-framework/
Content published on the U.S. Legal Support blog is reviewed by professionals in the legal and litigation support services field to help ensure accurate information. The information provided in this blog is for informational purposes only and should not be construed as legal advice for attorneys or clients.