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USLS News & Events

U.S. Legal Support Completes Acquisition of Medrecs

Houston, TX 2.12.14 – U.S. Legal Support Inc., a preeminent provider of full-service court reporting, record retrieval, litigation, ESI and trial services announced the acquisition of Medrecs, Inc. a full service record retrieval company based out of Seattle, Washington.

Medrecs, a nationwide company has been serving the legal community since 1979.  Medrecs has been committed to providing advanced technological solutions to the legal community with an unwavering dedication to customer service.

Pete Giammanco U.S. Legal Support West Division President & Director of Court Reporting stated, “We welcome Forrest Allard and the entire Medrecs team to the U.S. Legal Support family. It is an honor to bring the legacy that Forrest has built to U.S. Legal Support. At U.S. Legal Support we focus on cutting edge solutions, tailored to fit the needs of our clients. We are confident that the Medrecs team is aligned in our vision and look forward to having them as a part of our team”.

U.S. Legal Support has record retrieval centers located across the United States. All centers are HIPAA regulated with systems designed to provide a thorough and efficient process of obtaining records.

Medrecs founder, Forrest Allard along with his entire team will be joining U.S. Legal Support.

For more information contact Pete Giammanco, West Division President,

pgiammanco@uslegalsupport.com

U.S. Legal Support Announces Opening of New Michigan Office

U.S. Legal Support, Inc., a preeminent provider of full-service court reporting, record retrieval, trial services, litigation & ESI services is excited to announce the opening of their office in Troy, Michigan.  The Michigan office is located near major expressways, close to Downtown Detroit and easily accessible to the Tri-County Area.  This location offers multiple conference rooms equipped with video teleconferencing capabilities.

Midwest Division President Jim Cunningham states, “U.S. Legal Support continues to expand our footprint nationally in an effort to provide the very best customer experience.  We are excited to add the Michigan office to the Midwest Region.  Under the management of Sandy Humenny the Michigan location will be the premier Court Reporting agency in the state.  Sandy brings a wealth of industry experience and a proven track record of high quality customer service.”

The Michigan location specializes in Court Reporting, Videography, Video teleconferencing and Record Retrieval with coverage throughout Michigan and Ohio. USLS Court Reporters are highly skilled in all aspects of depositions and trials.

The Michigan office is located at:
1050 Wilshire Drive, Suite 191
Troy, Michigan  48084
248.430.5720
midwestscheduling@uslegalsupport.com

Does Your Law Firm Need a HIPAA Risk Assessment?

Law firms across the country might be asking this question, especially after receiving new Business Associate Agreements (BAA) from the covered entity clients in the fall of 2013. The HIPAA Omnibus Rule passed in 2013 and took effect in September strengthening the privacy and security protections established under HIPAA and changing the breach notification provisions of Health Information Technology for Economic and Clinical Health (HITECH).

If your firm represents a covered entity; health plans, health care clearinghouses and health care providers who conduct certain financial and administrative transactions electronically, then you are considered a business associate of your client and must comply with the Administrative, Technical and Physical safeguards required by the HIPAA Security Rule. Your firm may have signed a BAA sent to you by your client promising to implement the safeguards but business associates are required to ensure that anyone they hire to assist them in litigation is also compliant. This would include expert witnesses, litigation support firms like court reporters, record retrieval, legal copy, etc. Law firms must draft BAAs and have them signed by all vendors, experts and consultants who have access to their clients’ Protected Health Information (PHI). The new language for BAAs required by the Omnibus Rule can be found on the Health & Human Services, Office of Civil Rights HIPAA page.

One of the Administrative Safeguards required of those firms representing covered entities is the Risk Assessment. This is a thorough assessment of the potential risks to their clients’ PHI as it is used, stored and transmitted within and outside the law firm. It must include reviews of policies involving hiring and firing of staff, existing training and incident response procedures, computer and mobile device access, information system architecture & protections and many other systems utilized within the firm. A law firm can conduct the Risk Assessment in-house or hire a consultant to conduct the review but new policies almost always have to be implemented after the assessment.

Some of the largest breaches reported to Health & Human Services have involved business associates and law firms. Firms must recognize that they can be liable for large fines for failing to comply with the required safeguards. The required safeguards can be painful for some lawyers. For example; having passwords and short time-outs on their phones, tablets and other portable devices can be inconvenient but is necessary to prevent unauthorized access to client information.

If your firm needs to conduct a Risk Assessment and make some changes to your policies, Heather Hughes, can help. Heather is the HIPAA Privacy Officer for U.S. Legal Support and has over 20 years’ experience in healthcare risk management and HIPAA privacy and security as it involves the legal industry. She has assisted dozens of law firms across the country assess their risks and make policy changes to comply with HIPAA, HITECH, and the Omnibus Rule.

Heather can be contacted at hhughes@uslegalsupport.com or 832.201.3877.

U.S. Legal Support is a full service national litigation support firm specializing in record retrieval, electronic discovery, and court reporting services for law firms, insurance companies and corporations across the country. U.S. Legal Support is headquartered in Houston, Texas and has over 40 offices across the United States.

U.S. Legal Support Voted Best Court Reporting & Deposition Services Provider By Readers of Texas Lawyer Magazine

Houston, TX 11.06.13 – U.S. Legal Support Inc., a preeminent provider of full-service court reporting, record retrieval, litigation, ESI and trial services has been named the 2013 Best Court Reporting & Deposition Services provider in Houston.

Texas Best, a supplement of Texas Lawyer magazine announced the best providers of products and services in its 2013 edition. U.S. Legal Support was voted as Best Court Reporting & Deposition Services provider through ballots placed by hundreds of attorneys. Attorneys had the opportunity to cast their vote for the top service providers in the legal community of Texas.

Lee Ann Watson, Southwest Division President and Senior Vice President of Sales and Marketing stated, “We are honored to have been nominated and awarded Texas Best Court Reporting and Deposition Services provider in Houston. This marks the fourth consecutive year that we have been ranked. We graciously thank all who voted for U.S. Legal Support as well as the commitment to excellence that are staff embodies.”

U.S. Legal Support Announces New Website, Client Portal and Portal Relations Specialist, Lola

Houston, TX 10.18.13 – U.S. Legal Support Inc., a preeminent provider of full-service court reporting, record retrieval, litigation, ESI and trial services announced the launch of their new website, Client Portal and Portal Relations Specialist, Lola.

The new U.S. Legal Support client portal and website stemmed from an Executive Team vision of creating tools and resources that would generate an additional level of personal client support. “At U.S. Legal Support client relationships and experience is what drives us. We focus on custom solutions that are tailored to the needs of our clients. The launch of our all new client portal and website fulfills a commitment to serving our clients at the highest level. ” stated Lee Ann Watson, U.S. Legal Support Southwest Division President and Senior Vice President of Sales & Marketing.

The U.S. Legal Support Court Reporting and Record Retrieval Portal offers clients 24/7 access to their record retrieval and court reporting portals, from a single login. The portal interface was designed with the ability to easily schedule, re-schedule or cancel court reporting jobs on-line and place, track and download record retrieval orders. Jim Cunningham, U.S. Legal Support Midwest Division President and Director of Record Retrieval stated, “Through development of the client portal we have created a flexible environment, where as an executive team we are able to determine additional features and enhancements that will meet the needs of our clients and the ever changing legal environment.”

To oversee Client Portal Relations, Lola has been brought on as the U.S. Legal Support Client Portal Relations Specialist. She is the face of the portal and will provide an additional level of support. Charles F. Schugart, U.S. Legal Support President and CEO stated, “With great enthusiasm we announce Lola as a part of the U.S. Legal Support brand. She is a symbol of our commitment to providing a personal feel to everything that we touch.”

For more information contact mdelgadillo@uslegalsupport.com