U.S. Legal Support looks forward to supporting your Progressive matters with Court Reporting, Interpreting, Record Retrieval, Process Service, and Trial Support services.


Shelley Plate | Vice President of Enterprise Solutions | [email protected]
All scheduling for Court Reporting, Process Service, Interpreting, and Trial Support services should be entered through our portal or directed to your Progressive team, [email protected]. All Record Retrieval orders must be placed through our HIPAA compliant client portal.
When scheduling via email, please identify this as a Progressive Insurance matter and include the adjuster name and email, claim number and feature number.
FOR 24/7 ACCESS TO TRANSCRIPTS and RECORDS
Our SOC 2 Type 2 and HIPAA compliant Client Portal provides secure and centralized access to important case information. All Progressive Insurance files will be delivered in electronic format within the portal.
To create an account and login: https://cp.uslegalsupport.com
For assistance creating your account or for complimentary training, please contact Shelley Plate at [email protected].
For general portal training, please watch the video below.
Progressive will be invoiced directly by U.S. Legal Support for all services rendered on Progressive files. If you receive an invoice directed to your firm, please redirect to [email protected] for rebill direct to Progressive. When your office orders these services, please identify your order as a Progressive file and provide the required Progressive claim number and adjuster name/email.
When scheduling via our Client Portal, when you’re prompted for billing information, please select Bill To Insurance Carrier/Corporation and select Progressive Insurance, then enter the adjuster name and email, claim number and feature number.
COURT REPORTING:

RECORDS:

Elizabeth Richardson
Director of Enterprise Account Management
[email protected]
We have a dedicated team ready to assist with your Progressive Insurance matters. For assistance in scheduling services, to check a transcript status, order a transcript, or for any other matter, please email [email protected].