Getting Started with RecordsHub

Thank you for choosing RecordsHub! We appreciate the opportunity to work with you and are excited to support your medical record retrieval needs. To establish your organization’s account and provide RecordsHub portal access for your users, please complete the onboarding process outlined below. 

Step 1: Download the Required Forms
Please download, complete, and save these required documents before beginning the onboarding form below. You will be instructed to upload the documents.

• Click here to download the Authorized Agent permission form.
• Click here to download the Letter of Representation template.

Step 2: Complete the Form Below
To complete the onboarding process and establish portal access for all users, please complete the form below.

Please note: This form cannot be saved and resumed later. We recommend setting aside approximately 10–15 minutes to complete the onboarding process in one session and ensuring you have your completed documents available for upload before you begin.

Need Assistance?

If you have any questions during the onboarding process, please reach out to your primary point of contact. For additional support, the RecordsHub Onboarding Team can be reached at [email protected] or 763-233-7300.