Insights | News

Bright Ideas

 

U.S. Legal Support Continues to Facilitate Nationwide Record Retrieval with Alternate Remote Solutions for Subpoena Service

April 6, 2020

HOUSTON, TX, April 6, 2020 – U.S. Legal Support, Inc., the nation’s leading provider of litigation support services, continues to provide fully operational record retrieval services across the country despite the ongoing Coronavirus (COVID-19) pandemicWith strategically placed hubs across the country, robust digital infrastructure and alternative solutions for physical subpoena service, U.S. Legal Support will ensure record retrieval orders continue to be fulfilled without disruption. 

“At U.S. Legal Support, our goal is to keep your matters moving forward,” says Jim CunninghamExecutive Vice President of National Record Retrieval Operations, U.S. Legal Support. “For those whose current record retrieval provider has been impacted by COVID-19, we are here to help jumpstart the retrieval process. Annually, we produce over 27 MILLION pages of retrieved records, so you can be sure we can fulfill your orders.”  

The U.S. Legal Support Record Retrieval Team operates at a growing ratefulfilling 400,000+ record requests annually. Their record retrieval process is fully compliant with HIPAA requirements and U.S. Legal Support’s SOC 2 Type II certification.  

Amid the ongoing Coronavirus (COVID-19) pandemic, the team has established alternative solutions for those jurisdictions where hand service of subpoenas is required. This ensures record retrieval orders continue to be fulfilled while ensuring the health and wellbeing of all parties.  

To expedite orders, U.S. Legal Support has a secure Client Portal that is available 24/7. U.S. Legal Support’s Client Portal is protected by full-spectrum, comprehensive security that meets the highest standards and best practicesincluding HIPAA and SOC 2 Type II compliance, ensuring comprehensive protection of clients’ protected health information (PHI) and other personally identifiable information (PII). 

Conduct Remote Depositions with RemoteDepo™ and InstantExhibit+™ 

RemoteDepo enables you to facilitate a complete remote deposition using video conference technology. Everyone can participate remotely and interact as if they were in the same room. Communicate in realtime, upload and introduce exhibits electronically, observe witness body language and seamlessly facilitate questioning. The deposition will proceed as normal, including the delivery of the certified transcript. Participants can join from one of U.S. Legal Support’s 85+ nationwide offices or from the safety and comfort of their own home or office.

For ongoing exhibit storage and accessibility in complex cases, InstantExhibit+ provides a secure online repository for continuous exhibit storage and sharing.

Online Trial Services 

In addition to remote deposition services, U.S. Legal Support offers comprehensive online trial prep tools through their trial services division, DecisionQuest. Online jury research and strategy can be conducted through JuryLive®, Casexplorer® and SocialDiscover®