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National Accounts

U.S. Legal Support recognizes that in today’s business environment, our Corporate, Insurance and Law Firm clients are seeking creative and strategic methods to become more efficient in achieving their business objectives.

U.S. Legal Support helps our clients achieve their objectives while reducing costs and streamlining operations. By partnering with our National Accounts Program, our customers are benefiting from the efficiencies of a single source provider dedicated to delivering sustainable cost reduction and optimal operational improvements.

Our National Account solutions are tailored to the needs of our clients – our dedicated National Accounts team centralizes all administrative, invoicing and billing functions and offers a true single-point-of-contact to improve communication and timely feedback of critical information. Our team has extensive experience managing large, complex matters and we have the proven ability to organize our resources resulting in long-term relationships with our clients.

U.S. Legal Support is the only litigation support company that provides court reporting, record retrieval, eDiscovery and other ancillary litigation support services to major insurance companies, corporations, and law firms throughout the country.

Dedicated National Accounts Team

U.S. Legal Support will assign a National Account Executive, an Implementation Manager, and an Administrative and IT Support Team to your account to streamline and simplify communication and respond promptly to your needs. These subject matter experts will align closely with our client’s operational and support teams to maximize efficiencies and results. We ensure service level commitments through the case management team approach which results in customer satisfaction for our clients.

Improved Processes

U.S. Legal Support can provide web-based centralized scheduling, tracking, delivery and storage of all litigation documents. We have experience working with national corporations, insurance companies, joint litigation teams and MDL steering committees and we can tailor our services to our client’s needs.

Fee Structure

U.S. Legal Support has simplified the fee structure for court reporting, record retrieval, and eDiscovery services. Our fee structure is designed to eliminate confusing line item charges and offers cost savings on most standard charges. We have the ability to allow clients to cost-share on large, multi-party cases and we can offer creative pricing solutions for national litigation.

Centralized Billing

U.S. Legal Support’s centralized billing process significantly reduces the administrative time and expense associated with processing a large volume of separate invoices, as well as preventing duplicate payments. We coordinate all phases of the billing cycle, guaranteeing both accuracy and consistency of all invoicing. We can provide monthly statements and payments which allows national clients to manage their billing information. This practice also eliminates the administrative burden placed on clients when they receive individual invoices prepared by local companies.

Client Portal

The U.S. Legal Support secure online portal allows electronic access to records, deposition transcripts, status updates and invoices to both law firms and their corporate or insurance clients. This prevents duplication of orders and allows for transparency during the discovery process.

Management Reports

U.S. Legal Support prepares month-end reports for our national clients which detail all service activities. Upon request, this report can be sorted by law firm, file number, location, case name, date, witness name, business units or other requested fields. Our goal is to simplify our client’s discovery process.

For more information, contact us at 800.567.8757.